Splinterlands
  • Welcome to Splinterlands
  • Summoner's Spellbook
  • Gameplay
    • Learn to Play
    • Modern & Wild Ranked Battles
    • Types of Cards
      • Summoners
      • Units
    • Building a Collection
    • Drafting a Team
    • Leagues
    • Seasons
    • Collection Power
    • Tournaments
  • Cards
    • Card Rarities
    • Combining Cards
    • Burning Cards
    • Card Stats
    • Elements
    • Booster Packs
      • Purchasing Booster Packs
      • Opening Booster Packs
      • Transferring Booster Packs
      • Booster Pack Potions
    • Sets/Editions
      • Alpha
        • Alpha Core
        • Alpha Promo
      • Beta
        • Beta Core
        • Beta Promo
        • Beta Reward
        • Essence Orb
      • Untamed
        • Untamed Core
        • Untamed Reward
        • Untamed Promo
        • ΛZMΛRÉ Dice
      • Chaos Legion
        • Chaos Legion Core
        • Chaos Legion Reward
        • Chaos Legion Promo
        • Runicore
        • Riftwatchers
      • Rebellion
        • Rebellion Core
        • Rebellion Promo
        • Rebellion Reward
    • Gold Foil Cards
    • Card Supply
    • Card Market
      • Buying Cards
      • Selling Cards
      • Using Bids on Peakmonsters
    • Sending Cards to Other Players
    • Rentals & Delegations
      • The Card Rental System
      • Delegating Cards
      • Peakmonsters
        • Leasing Cards via Peakmonsters
        • Renting Cards via Peakmonsters
    • External Card Markets
    • Card Cooldown
  • Rewards
    • Ranked Battle Rewards
    • Reward Shares (R-Shares)
    • Glint Rewards Shop
    • End of Season Rewards
    • Loot Chests
    • Leaderboard Rewards
    • League Tier Advancement Chests
  • Guilds
    • Buildings
      • Guild Hall
      • Focus Lodge
      • Arena
      • Barracks
      • Guild Store
    • Crowns
    • Merits
    • Brawls
      • SPS Rewards
    • Gladiator Cards
  • Dark Energy Crystals (DEC)
    • DEC Markets
      • In-Game
      • Hive Engine
      • Uniswap
      • TribalDEX
      • PancakeSwap
    • Transferring DEC
    • Providing Liquidity (DEC)
      • TribalDEX Liquidity Pools (DEC)
  • Splinterlands Credits
    • Purchasing credits with Coinbase Commerce
  • Splintershards (SPS)
    • Staking Splintershards
    • Moving Splintershards
    • Exchanges
    • Providing Liquidity (SPS)
      • TribalDEX Diesel Pools (SPS)
    • SPS Reward Delegation
    • Earning SPS
  • Vouchers
    • Transfering Vouchers
    • Trading Vouchers
  • Rebellion Conflicts
  • Land
    • Land Phase .5
    • Land Phase 1
    • Land phase 1.5
  • Platform
    • Release Notes
      • 2025
      • 2024
      • 2023
      • 2022
      • 2021
    • Developers
    • Hive Blockchain
      • Account & Keys
      • Hive Keychain
      • Hive Dapps
      • HIVE Power
      • Exchanges for HIVE
      • Earning HIVE
      • Creating Content
    • Other Blockchains
      • Linking Wallets
      • Worldwide Asset Exchange (WAX)
        • Sending from WAX to Splinterlands
          • Sending Packs from WAX
          • Sending Cards from WAX
        • Sending from Splinterlands to WAX
          • Sending Cards to WAX
          • Sending Packs to WAX
          • Sending Land Plot Claims to WAX
        • Splinterlands on Atomic Hub
      • Ethereum (ETH)
        • Adding DEC to Metamask
        • ETH Network Fees (Gas)
        • Sending Cards to Ethereum
        • Transferring DEC to Ethereum
        • Uniswap DEX
          • Uniswap Liquidity Pools
        • Depositing Assets from Ethereum
      • Binance Smart Chain (BSC)
        • What is Binance Smart Chain?
        • Setting up BSC on Metamask
  • Community
    • Public Events
      • Public Calendar
      • Town Hall
    • Communities
      • Discord
      • Telegram
    • Community Built Resources
    • Support
  • Company
    • Splinterlands Founders
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  • Knowledge Center
  • Live Agent Support
  • Submitting a request
  • Youtube Support Channel

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  1. Community

Support

Splinterlands Support is always ready to help you whenever you need assistance!

PreviousCommunity Built ResourcesNextSplinterlands Founders

Last updated 1 year ago

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Knowledge Center

The contains a variety of articles to help everyone from new to experienced users. You can find guides on how to get started in the game and lands, cards, abilities, and rulesets descriptions, as well as technical guides on purchases, transfers, and account management. The articles on the support site will go into more depth than the docs pages.

Live Agent Support

You can find our Live Agent support on our support site in the bottom left corner. First, our chatbot will guide you through common problems and suggest articles that could help you with your query. The chatbot will give you the option to chat with any available Live Agent in case you cannot find a suitable answer to your query. Please note that Live Agents are not available 24/7; In that case, you will receive a response to your query by email as soon as possible.

Submitting a request

Youtube Support Channel

Splinterlands offers various support options for our players and community members, including our Official Support Site, where you’ll find our Chat Bot + Live Agent Support, and the Knowledge Center with multiple help articles about the game. If you still can’t find your answer then you can , select the problem, and complete the form. You will receive a confirmation email and support response as soon as possible.

The Splinterlands Support Team has created a with dedicated videos about the game, account security, hive keys, and land. Subscribe to receive notifications of new videos.

Fill Out a Support Ticket
YouTube channel
Splinterlands Knowledge Center
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